Roadside Assistance
keeping your business in motion with idealnet 24/7 roadside assistance
As the industry’s premier 24/7 roadside assistance provider, Idealnet is built on a simple promise: your drivers and their cargo come first. When the unexpected happens, we’re on it—minimizing downtime and ensuring your 
deadlines are met. We know how much is riding on every mile, which is why we’re dedicated to getting you back on track the moment an emergency strikes. Our goal is simple: keeping your drivers safe and your business running on schedule.
Every truck you lease or rent from TTG Idealease come with emergency and roadside assistance services for improved driver and vehicle uptime. Every call to Idealnet will have a live service coordinator—no prompts or recordings, 24 hours a day, 365 days a year. Idealnet coordinators are trained to gather all pertinent details to identify the necessary steps to get your equipment repaired and back in service. They use the latest technology and communication systems to locate the closest service locations and technicians to address the truck’s service needs.
If calling to report a breakdown or in need of Roadside Assistance, please call 1-800-IDLEASE (435-3273)
Drivers should have the following information ready for the Idealnet representative:
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Name/Phone Number
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Idealease Unit #
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Last 8 digits of the Truck VIN Number and Trailer Number
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Company Name
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Location you Rent/Lease from
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Truck Mileage
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Load Details (if loaded)
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Most accurate Location information
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Symptoms/Dashlights/Sounds you are experiencing